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Shipping and Delivery

Shipping and Delivery Questions

 

        1. What does Medicalbasket.com charge for shipping an order ? 

             Orders Up to $49.99 - Only $9.95 per order

              Orders $50.01 and FREE SHIPPING!

             Free shipping offer does not apply to Express Air Delivery and certain bulk or oversized items.

             Free shipping offer does not apply to Puerto Rico, the U.S. Virgin Islands and International destinations for consumer orders.

 

          2. How long will it be before I receive my order?

              For standard shipping, please allow up to 72 hours for processing. You should receive your order within 5-10 business days.

              Please allow additional time for shipments to PO Boxes and military addresses (APO, FPO).

 

           3. Do you ship to addresses outside the United States?

    We do ship all over the world. We do recommend that you call your local  customs office to determine the additional import or tariff fees that may be due     with  your shipment.
   
 
 
4. Do you ship to PO boxes or Military APO/FPO addresses?

Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.* *Please Note: At this time we cannot ship items considered a hazardous material by the Department of Transportation due to the alcohol content  to Alaska, Hawaii, PO Boxes, military addresses (APO, FPO), or US territories (i.e. Guam, Puerto Rico)

 

5. Can I expedite my shipping?

The following shipping options are available when you check out.

  • Standard Shipping (delivery within 5-10 business days): Free for orders  over $50 value
  • 2-Business Day Shipping and Handling: $15 per order*
  • 1-Business Day Shipping and Handling: $25 per order*

*Expedited orders must be placed before 1:00PM PST in order to ship out the same day they are placed. Sorry, expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for orders shipped to these addresses. Expedited shipping is also not available for shipments including items containing hazardous material by the Department of Transportation (fragrances, nail polish, etc).

 

 6. How can I contact medicalbasket.com for additional assistance?

 If you need help with your order please feel free to e-mail info@medicalbasket.com.

 

.            7.  Are the shipping time-frames listed on your website guaranteed?

Yes. medicalbasket.com strives to fulfill all of the orders that we process within the quoted time-frames medicalbasket.com gladly stands behind the quoted delivery time-frames associated with each of the shipping types that we offer.

medicalbasket.com accepts no responsibility for packages that do not arrive within a stated time-frame due to extreme weather conditions or a force majeure*